About Our Products
Store in the refrigerator (for up to 3 weeks) or freezer (for up to 3 months).
Store in the refrigerator (for up to 3 days) or freezer (for up to 3 months).
Cakes are best served after coming to room temperature for one to three hours.
At this time, we are not certified Kosher.
Our products are not FDA certified Vegan, however we do have Vegan products produced without dairy, egg, or animal bi-products. These include our Vegan Chocolate Chunk Cookie Cake and our Vegan Chocolate Mini Cake. We also produce vegan cupcakes for catering orders.
Our products are not FDA certified Gluten-Free, however we do have several Gluten-Free products. These include two of our cake truffle flavors and one of our cookie cake flavors. Additionally, several of our mini desserts for catering orders can be made gluten-free.
We don’t include nuts in any of our signature products. Our kitchen does contain nuts, however we wash and sanitize after working with nuts. If you have a severe nut allergy, we wouldn’t recommend enjoying our products.
Placing An Order
Yes! We can definitely do that for you. During the checkout process, simply select "Future Delivery Date" and specify your desired date of delivery.
We do not support multiple shipping addresses at this time, but we are full-service. If you are interested in Drop Shipping Services for 10 or more addresses, we are happy to take care of all the details for you. Contact us for details.
Mini Melanie will issue a refund on orders cancelled seven business days prior to the delivery date. The request for a refund must be placed over email, to firstname.lastname@example.org with the subject line: Order Refund - xxx order #. Mini Melanie will fulfill a refund within 10 business days. There is a $25 administrative fee to process your refund. Custom orders may not be subject to a full refund and will be refunded at the discretion of Mini Melanie, as per materials procured for the custom order.
We take the utmost care in shipping our products, so that the chocolate arrives to you in beautiful condition. All of our orders are packed by our shipping specialists and include frozen ice packs and temperature controlled insulation to ensure outside conditions will not impact the shipment. The insulation is environmentally-friendly and produced from recycled water bottles, and the ice packs can be reused.
FedEx Ground is our Standard shipping method, which takes approximately 3-5 business days to arrive. During the warmer months , we only ship on Monday, Tuesday, and Wednesday to ensure your order will arrive by the end of the business week. Orders may be shipped 2-Day or Overnight for an additional fee. Upon request, we will also ship using a client's FedEx or UPS account.
We are passionate about your experience with our brand and products. Your order will arrive in excellent condition, containing the elegant packaging and quality chocolate customers expect from us. If, for any reason, you are not completely satisfied, simply contact us (please link) and our customer service team will rapidly attend to your issue.
Yes, we can work with you on branding a custom gift box, or with a specific order minimum we can source a different gift box. See our party favors page (link) and corporate gifts page (link) for details.
Yes, we do offer single piece bulk orders with a purchase minimum. Price per piece varies by piece. Contact us and a member of our team will contact you with additional information.
We can provide samples for custom work. The fee ranges based on the request and begins at $60.
Where to Find Us
Our commissary kitchen is located at 630 Flushing Avenue in Brooklyn, New York. It’s a large commercial building and our studio is on the 5th floor. All visits are by appointment only for pickups or tastings.
We have a shop at Chelsea Market from December 2019 to May 2020. Looking forward to seeing you there for retail purchases!
You can also find our cake truffle assortments on BergdorfGoodman.com
We do offer classes taught by Melanie - for children, special celebrations, or corporate team-building. Classes are fitted to the group and are built upon request. You can contact us and a member of our team will get back to you.
Yes, we are always exploring opportunities to build new partnerships to serve the interests of our community and clients --- and have built long-term relationships with organizations whose missions and service efforts are aligned with our company values. Contact us and a member of our team will get back to you.